Privacy Policy

Last updated: September 2, 2025

At WebRise ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website webrise.ca and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Business information (company name, industry, website)
  • Project requirements and preferences
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on our website
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you project updates and important information
  • Process payments and maintain records
  • Send marketing communications (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at privacy@webrise.ca

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to understand how you interact with our services. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website performance and user experience
  • Deliver targeted marketing content

Analytics Services

We use the following third-party analytics services to help us understand how visitors use our website:

Google Analytics

We use Google Analytics to track website traffic, user behavior, and conversion metrics. Google Analytics uses cookies to collect anonymous information about your visits to our website. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website through behavioral metrics, heatmaps, and session recordings. Clarity helps us improve the usability of our website. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

HubSpot Analytics

We use HubSpot to track website interactions, manage customer relationships, and analyze marketing campaign performance. HubSpot uses cookies to track your interactions with our website and emails. You can learn more about HubSpot’s privacy practices at HubSpot Privacy Policy.

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or receive a warning before a cookie is stored. However, disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. By using our services, you consent to the transfer of your information to countries outside of your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

WebRise

2255 St. Laurent Blvd #330

Ottawa, ON K1G 4K3

Email: privacy@webrise.ca

Phone: (613) 467-6100